Quality Management
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What are the major phases in the process improvement methodology? What are some of the major types of customer and/or patient service-level issues that exist in healthcare today? Based on your answer, choose one and describe how a process improvement methodology could impact the service outcome.
Thread must include a biblical integration and 2 peer-reviewed source citations, in addition to the course textbook, in current APA format (3 sources and bible quote)
Course textbook :Langabeer, J. R., & Helton, J. (2021). Health Care Operations Management: A systems perspective. Jones & Bartlett Learning.
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